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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Boulder?

A residential security package is designed to protect your home. But what actually transpires when your home security alarms go off in Boulder? What are the right steps to take to ensure you and your family are secure?

Your first priority is to remain calm. You should understand that your around-the-clock monitoring professionals are always standing by to assist. Then follow these steps to be ready for any emergency.

Our 24-Hour Specialists Are There For You

A 24-hour monitoring agent is alerted in an instant when your Boulder home security alarms go off. After a representative is notified, they will reach out to you without delay to figure out what caused the alarm. Your protection devices may activate due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Water infiltration

  • Accidentally setting off alarm

In situations where the alarm was set off by accident—like forgetting that your entry-point sensors are armed when you open a window— a representative will contact you and figure out if you need help. Give them your proper code, and they can turn off the alarm.

In the event there is a legitimate crisis, the monitoring agent will send out emergency personnel, including firefighters, EMS, and law enforcement, to your home. They will even act as a contact point when nobody is home. Your dedicated monitoring staff also can apprise emergency services on which security device was tripped, giving them a forewarning for what might be a hazardous environment. The monitoring expert will stay on the line with you to assist in keeping you composed and instruct you on what to do next.

Here’s What You Should Do if Your Alarm Goes Off In Boulder

Being awoken in the middle of the night to a security warning blaring is incredibly scary—even moreso if you aren’t clear as to why it’s going off. The smartest thing you should do is keep yourself in control and follow these steps:

  • Before anything else, find a safe location. Round up all members of your family including pets as quick as you can and relocate to a protected area at your property or depart the home if needed. It's a common tendency to feel like you need to deal with the problem by yourself, but this is not the best course of action. As an alternative, focus on trying to keep you and your family members protected and let the professionals resolve the issue.

  • Secondly, use the mobile security application to keep connected with your monitoring agent. They'll dispatch responders who will be in transit to your property in a flash.

  • Third, keep in constant communication with your monitoring team and emergency responders. You have the ability to be patched through, so all parties are talking together. On the other hand, if you can't get a direct call to emergency services, you can still receive notifications by text message. Even in false alarm situations, it's wise to maintain communications to all parties so you will be prepared should a real emergency occur.

Get Protection For All Security Risks in Boulder with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With around-the-clock monitoring, smart locking systems, and entry-point sensors, your property will turn into the secure environment you’ve always wanted. Design a comprehensive home security plan by completing the following form or reach out to (303) 479-3788 to get started.