ADT® Authorized Dealer Serving Boulder, Longmont, & Surrounding Areas
Smiling man speaking with neighbor at the front door
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ tool brings the tradition of giving a neighbor your house key into the modern age. It does away with the necessity of physical keys or passcodes and lets you control who can access your Boulder home and for how long. Learn more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You have neighbors you trust to retrieve your mail, walk your dog, or tend to your plants when you leave home. Before, you would simply give them a key to your house. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you won’t have to fret over lost keys or doors left unsecure. 

What you’ll need is an ADT security system, a Google Nest video doorbell, a an automated door lock, and the ADT+ app that allows everything to function together. Here’s how it works: 

  1. You give access to a trusted individual, like a close friend or neighbor, with the ADT+ app.
  2. Next, you set permissions. You can give neighbors timed access, allowing them to enter and depart during a designated timeframe, or event-based access. For instance, if a package is delivered, the system can unlock the door to allow your neighbor to bring it inside once it verifies them.
  3. After you’ve set up access, your Google Nest Doorbell utilizes familiar face detection to validate your neighbor as they come near the door.
  4. Your ADT home security will pause the alarm and release the door lock when the person is verified as an approved user.
  5. You receive instant alerts as your neighbor enters and exits. The app also supplies a complete log. 
  6. Once the trusted neighbor leaves, your smart door lock secures independently to safeguard your home.

You can grant access for any person you wish, such as a service technician, pet sitter, or a companion who shows up when you’re out. This service is also beneficial during urgent events, especially when you’re away. To illustrate, if a water sensor triggers, your system can authorize event-driven access so an individual can enter and turn off the water. The intuitive app makes configuring permissions easy. 

Boost Your Boulder Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes life easier and your Boulder home more adaptable and secure. This tool isn’t just for neighbors and relatives, as you’ll appreciate the facial recognition and auto-unlock functionality when you’re wrangling little ones or hauling in bags of groceries. After you're inside, the door secures behind you automatically.

Design Your ADT Home Security System In Boulder With Advanced Tools

Enjoy like ADT Trusted Neighbor and smart video cameras with a full-featured home security system in Boulder from Secure24 Alarm Systems. A nationally known ADT dealer, we’re excited to deliver the latest advancements from the leading name in home security. Dial (303) 479-3788 today to design your package. Our well-trained team can answer whatever questions you have about Google Nest cameras, the ADT+ app, and how to make it all work seamlessly.